Local Design Inc. (hereinafter referred to as "our company") holds a large amount of personal information in connection with our business activities. We consider the protection of personal information to be an important responsibility, and in order to gain the trust of the information subjects and society at large, we have established the following personal information protection policy and will endeavor to protect personal information.

We will handle personal information appropriately in accordance with applicable laws, regulations, and other standards, as well as various rules and regulations established by our company, and will make sure that all employees working at our company are fully aware of the above.

1 Appropriate collection, use, provision and entrustment of personal information

1. When collecting personal information, we will clearly state the purpose of use, collect only the necessary information, notify or publicize the purpose of use, and use the information within that scope.
2. The purposes of use of the various personal information used and stored by our company are as follows:

   （Your Personal Information）

   • ・Contract procedures, property introductions, customer follow-up, after-sales service
   • ・Marketing, new customer development
   • ・Accommodation (contract) procedures
   • ・Hotel management (cleaning)
   • ・Sales strategy
   • ・Membership program operations
   • ・Delivery of products and services, order management, payment processing, marketing activities (email delivery and advertisement delivery), customer support, analysis for improving services, and prevention and response to fraud, etc.
   • ・Business related to the above

   （Personal information of business partners）

   • ・Conducting business meetings, etc.
   • ・Providing information and contacting business partners
   • ・Performance of business entrusted to us by business partners
   • ・Business related to the above

   （Shareholders' personal information）

   • ・Management of shareholders and shares
   • ・Exercise of rights and fulfillment of obligations by shareholders or the company
   • ・Creation of documents, records, and data in accordance with laws and regulations
   • ・Business related to the above

   （Personal information of employees, executives and other members of our company）

   • ・Responding to recruitment-related inquiries and contacting applicants, and managing the selection process
   • ・Payroll payments
   • ・Providing employee benefits
   • ・Tax returns
   • ・Social insurance procedures
   • ・Performance evaluations
   • ・Labor contract management
   • ・Emergency contact
   • ・Duties related to each of the above

   （Personal information of job applicants）

   • ・Recruitment activities at our company, personnel and safety management after recruitment, and related tasks
   • ・Business related to the above

   （Your personal information when making an inquiry）

   • ・Inquiry response
   • ・Providing information about products and services
   • ・Sales Activities
   • ・Troubleshoot and propose improvements
   • ・Marketing activities based on customer needs
   • ・Business related to the above
3. Collected personal information will not be provided or disclosed to third parties, except in the following cases:
   1. When the individual's prior consent has been obtained
   2. When the exceptions set forth in Article 27, Paragraph 1, Items 1 to 7 of the Personal Information Protection Act apply
   3. In the case of Article 27, paragraph 2 (opt-out (excluding sensitive information)) or paragraph 5, items 1 to 3 (outsourcing, business succession, or joint use) of the Personal Information Protection Act
4. When entrusting personal information to a third party for use, we will consider the appropriateness of entrusting the information in light of the third party's safety management measures, and will provide the information only after entering into a business outsourcing agreement with the third party that specifies the matters necessary for proper supervision, including confidentiality, and will use these to provide proper supervision to the third party.

2 Safety management measures for personal information

In order to prevent and correct unauthorized access to personal information, and the leakage, loss, or damage of personal information, we will establish regulations and strive to take safety measures. To achieve the above purpose, we have taken the following measures.

1. Establishment of basic policies for implementing each response stipulated by laws, regulations and guidelines for the proper handling of personal information and personal data
2. Establishment of various rules that define the acquisition, use, storage, provision, deletion, disposal, etc., as well as the roles and responsibilities of the individuals responsible
3. Organizational safety control measures, such as appointing a person in charge, clarifying the scope of employees who handle personal data and the personal data handled, establishing a reporting and communication system to the person in charge when facts or signs of violations of laws and regulations are identified, and regular inspections of the handling status
4. Personnel safety management measures such as including matters related to confidentiality of personal data in the work regulations and conducting regular training on points to note regarding the handling of personal data
5. Physical security control measures such as employee entrance and exit management, restrictions on devices brought in, and restrictions on and management of devices, electronic media and documents that handle personal data to prevent theft or loss, etc.
6. Technical security control measures, such as the introduction of systems to protect against unauthorized external access or unauthorized software to information systems that handle personal data

3 Improvement measures

We will strive to respond appropriately to changes in the social environment regarding the handling of personal information. Furthermore, we will strive to make improvements, such as changing, amending, or adding to this policy and various other regulations, as necessary.

4 Response to requests for disclosure, etc.

If you believe that we are not complying with this Privacy Policy, or if you wish to disclose, correct, add, delete, or suspend the use of your personal information (including suspending provision to a third party), or disclose records of provision to a third party, please contact us here (email address: info@ldhd.co.jp). In accordance with our internal regulations, we will respond to your request within a reasonable period of time (two weeks in principle, however, in cases where a large number of cases or complex requests require more time to respond, we plan to allow 30 days) and to a reasonable extent.

5 Handling complaints

If you have any complaints regarding the handling of personal information (including the receipt of complaints from the requester against our measures regarding disclosure, etc., or complaints regarding other handling), please contact us here (email address: info@ldhd.co.jp). We will endeavor to process your complaint appropriately and promptly.